Copyright and DMCA
If material on this site infringes your copyright, this page is how to have it removed. We act on complete notices promptly.
We respect copyright and we remove infringing material. If something here is yours and should not be, send us a notice as set out below and we will take it down. You do not need a lawyer to do this, though you are welcome to use one.
What is published here, and where it comes from
Most of this site is not our own creative work. Business listings come from OpenStreetMap and public records; events come from municipal and organiser calendars and from residents who submit them; photographs are used under licences recorded on credits and licences; news is a headline and a link to somebody else’s article, never the article itself.
Where material is submitted to us by a reader, we do not review it for copyright before it is stored. A person reviews it before it is published, but a review cannot tell you who took a photograph. If we have got it wrong, this page is the fix.
Sending a takedown notice
Send your notice through the contact form, under “Legal or privacy”. To be effective under the Digital Millennium Copyright Act, it must include all six of the following. A notice missing any of them may not be actionable, and we will tell you which part is missing rather than ignoring you.
- Your physical or electronic signature, as the copyright owner or someone authorised to act for them.
- Identification of the copyrighted work you say has been infringed — the photograph, the text, the listing.
- The URL of the page on this site where the material appears, specific enough that we can find it without guessing.
- Your contact details: name, address, telephone number and email address.
- A statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in your notice is accurate, and — under penalty of perjury — that you are the owner or authorised to act on their behalf.
Section 512(f) has teeth. Knowingly making a material misrepresentation that something is infringing exposes you to liability for the costs and legal fees of the person whose material was removed. If you are not sure whether a use is infringing — fair use, for instance, or a licence you had forgotten granting — ask us before filing rather than after.
What we do when a notice arrives
- We acknowledge it, normally within five business days.
- We remove or disable access to the material identified, expeditiously.
- We tell the person who submitted it, if it was submitted rather than ours, and pass on your notice.
- We tell them they may file a counter-notice, and how.
Removing material is not a judgement that you are right and they are wrong. It is what the statute requires while the two of you sort it out.
Answering a notice about your material
If your material was removed and you believe that was a mistake or a misidentification, send a counter-notice through the same form. It must include:
- Your physical or electronic signature.
- Identification of what was removed, and where it appeared before it was.
- A statement, under penalty of perjury, that you believe in good faith it was removed as a result of a mistake or misidentification.
- Your name, address and telephone number.
- A statement that you consent to the jurisdiction of the federal court for the district in which you live — or, if you are outside the United States, of a federal court in Palm Beach County, Florida — and that you will accept service from the person who filed the original notice.
If we receive a valid counter-notice, we forward it to whoever complained. If they do not tell us within ten business days that they have gone to court, we may restore the material.
Repeat infringers
We terminate the accounts and refuse further submissions from anyone who repeatedly submits infringing material. This is not discretionary: the safe harbour depends on it.
Designated agent
Registration in progress. Pangea United Inc. is completing the designation of an agent with the United States Copyright Office. Until that filing is accepted, this page describes the procedure we follow in practice rather than a completed statutory designation, and this notice will be replaced with the agent’s details when it is.
This changes nothing about what happens if you send us a notice: send it through the contact form and we will act on it just as described above.
You can search the Copyright Office’s directory of designated agents at dmca.copyright.gov.
Not a copyright problem?
If a listing is simply wrong, out of date, or should not be here — a business that has closed, an event that was cancelled, your own details you would rather were not published — that is not a DMCA matter and does not need any of the formality above. Use the contact form and say what needs to change. We would rather fix it than receive a notice about it.
Getting in touch about this page
This site does not publish an email address. Every request under these pages — a privacy request, a copyright notice, an accessibility barrier — reaches us through the contact form, filed under Legal or privacy so it is read before the general queue.